1. Information We Collect

We collect several types of information from and about users of our website, including:

1.1 Personal Information

We may collect personally identifiable information such as:

• Name, email address, postal address, and phone number
• Travel preferences and requirements
• Passport details (when necessary for booking purposes)
• Payment information
• Travel history and itinerary details
• Special requests or requirements (such as dietary preferences or accessibility needs)
• Demographic information

1.2 Automatically Collected Information

As you navigate through our website, we may collect:

• IP address and device information
• Browser type and language
• Access times and referring website addresses
• Pages viewed and links clicked
• Location data
• Other usage details

1.3 Information from Third Parties

We may receive information about you from:

• Business partners and affiliates
• Travel suppliers (airlines, hotels, car rental companies, etc.)
• Social media platforms (if you connect your account with our services)
• Publicly available sources

2. How We Use Your Information

We use the information we collect about you for various purposes, including:

2.1 Providing Our Services

• Processing and managing your travel bookings and reservations
• Arranging transportation, accommodations, and activities
• Communicating with you about your travel plans
• Providing customer support and responding to inquiries
• Processing payments and refunds
• Facilitating travel insurance applications (if requested)

2.2 Improving Our Services

• Analyzing website usage and user behavior
• Developing new products, services, and features
• Conducting research and analysis
• Enhancing user experience

2.3 Marketing and Communication

• Sending promotional emails about new tours, special offers, or other information we think you may find interesting
• Providing personalized content and recommendations
• Conducting surveys and collecting feedback
• Administering contests, promotions, or events

2.4 Legal and Security Purposes

• Complying with legal obligations
• Enforcing our terms and conditions
• Protecting our rights, privacy, safety, or property
• Detecting and preventing fraud, security breaches, or other potentially prohibited or illegal activities

3. How We Share Your Information

We may share your personal information with:

3.1 Service Providers

We share information with third-party service providers who perform services on our behalf, such as:

• Travel suppliers (airlines, hotels, tour operators, etc.)
• Payment processors
• Customer service providers
• Marketing and advertising partners
• Analytics providers
• IT and cloud service providers

3.2 Business Partners

We may share information with business partners with whom we jointly offer products or services.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

3.5 With Your Consent

We may share your information in any other circumstances where we have your explicit consent.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

4.1 Access and Correction

You have the right to access, update, or correct the personal information we hold about you. You can make changes to your account information directly through your account settings or by contacting us.

4.2 Data Portability

You may have the right to receive a copy of the personal information we hold about you in a structured, commonly used, and machine-readable format.

4.3 Deletion

You can request that we delete your personal information in certain circumstances. Please note that we may be required to retain certain information for legal, security, or fraud prevention purposes.

4.4 Restriction and Objection

You may have the right to restrict or object to our processing of your personal information in certain circumstances.

4.5 Marketing Communications

You can opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you service-related communications.

4.6 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We maintain security safeguards that include:

• Encryption of sensitive data
• Secure networks and servers
• Regular security assessments and testing
• Employee training on data protection
• Access controls and authentication procedures
• Physical security measures for our facilities

If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Legal obligations we are subject to
• Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

When we no longer need to use your personal information, we will either delete it or anonymize it so that it can no longer be associated with you.

7. Cookie Policy

7.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

7.2 How We Use Cookies

We use cookies for the following purposes:

• Essential Cookies: These are necessary for the website to function properly and cannot be turned off in our systems.
• Performance Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Functional Cookies: These enable the website to provide enhanced functionality and personalization.
• Targeting Cookies: These may be set through our website by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

7.3 Managing Cookies

You can control and manage cookies in various ways. You can:

• Use our cookie consent tool to select your preferences
• Adjust your browser settings to refuse cookies or alert you when cookies are being sent
• Delete cookies that are already stored on your device

Please note that blocking some types of cookies may impact your experience on our website and the services we offer.

7.4 Third-Party Cookies

We may allow third parties to place cookies on your device when you visit our website. These third parties may include analytics providers, advertising networks, and social media platforms. Their use of cookies is subject to their own privacy policies.

8. International Data Transfers

We may transfer your personal information to countries other than the one in which you reside. When we transfer your personal information internationally, we take steps to ensure that appropriate safeguards are in place to protect your information and to comply with applicable data protection laws.

These safeguards may include:

• Standard contractual clauses approved by the European Commission
• Binding corporate rules
• Adequacy decisions
• Other legally approved mechanisms

By using our website and services, you consent to the transfer of your information to countries that may have different data protection rules than your country.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.